How to Make a lot of money as a bartender

Economists Think Bartenders Stink. That is Great News Pittsburgh Bartenders

October 29th, 2008

About two weeks ago an amazing blog piece from a totally unexpected source entitled Why Are Bartenders so Rude? drew a huge response from its readers.

Why is this so surprising and why is it good news for Pittsburgh bartenders?

The blog is a serious economic commentary written by PHD’s (in this case a Professor of Economics). The post drove dramatically more comments than any other piece in this serious blog for weeks before or after. It seems people who like to read and comment on complex economic issues would rather speak about drinking and bartenders.

The comments were startling. The writer described how he recently spent a fair amount of time bar hopping with friends. Again and again the bartenders were rude and the bar service was lousy. He couldn’t understand it.

37 comments followed. A lot of these economic readers and commentators agreed. They discussed bartending customer service in the language of economics. Some suggested, like good economists, that the writer should “vote with his feet” and leave the places with poor customer service.

A former club owner and bartender added comments. (Who would think that club owners and bartenders are well versed in complex economic concepts?).

So what could be the good news?

Lets face it. Most bartenders forget about good customer service. They go about their business and often ignore customers, especially new customers. So many of the writers above suggested that the only time good customer service occurs is when the customers become regulars.

Hey guys, make it your business to make all new customers feel welcome. You couldn’t do anything smarter. So many customers feel the exact same thing as the unhappy commentators in the blog piece above. They want ONE nice place in which to hang out. Make sure your bar is it.

Become the one nice place. Build your customer base. Increase your regulars. Make customers feel comfortable.

I know so many bartenders at so many unassuming bars around the country that make so much money!!!! These are not the “coolest” “hottest” clubs by any stretch of the imagination. They don’t gain press, and they aren’t the slickest places in any city. Meanwhile the good/smart bartenders in all those places with big loyal followings make more money than the cool club bartenders.

Why? They have tons of happy comfortable regulars that tip them like crazy. The bartenders were just a little bit friendlier, a little bit nicer and converted a lot of customers into regulars.

Its actually easy, as the economists explained to us earlier. Most bartenders are rude.   Make sure you turn your bartending shifts into the ones that make new customers feel comfortable.